Terms of service
Terms & Conditions – Reine of Glow
Welcome to Reine of Glow. By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
General Information
Reine of Glow provides handmade organic hair care products. All products are crafted in small batches using natural and carefully selected ingredients.
By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.
Product Information
We strive to ensure that all product descriptions, images, and details are accurate. However:
- Colors and textures may vary slightly due to the handmade nature of our products
- Results may vary depending on individual hair types and conditions
- Our products are for external use only
Allergies & Sensitivities
Our products contain natural ingredients. Please review the ingredient list carefully before use.
Reine of Glow is not responsible for allergic reactions or sensitivities. We recommend performing a patch test before full application.
Orders & Payments
- All prices are listed in [your currency] and are subject to change without notice
- Full payment is required at checkout
- We reserve the right to refuse or cancel any order at our discretion
Shipping
Please refer to our Shipping Policy for full details on processing times, delivery estimates, and shipping responsibilities.
Returns & Refunds
Please review our Return & Refund Policy for information regarding eligibility, timelines, and conditions.
Cancellations
Orders may be canceled within 24 hours of purchase. After this period, orders may already be processed and cannot be modified or canceled.
Limitation of Liability
Reine of Glow is not liable for:
- Any damages resulting from the use or misuse of our products
- Delays or issues caused by shipping carriers
- Losses related to incorrect information provided by customers
Use of our products is at your own risk.
Intellectual Property
All content on this website—including text, images, logos, and branding—is the property of Reine of Glow and may not be copied, reproduced, or used without permission.
Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data.
Governing Law
These Terms & Conditions are governed by the laws of Canada/Quebec.
Changes to Terms
Reine of Glow reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at support@reineofglow.com.
Agreement
By using this website and purchasing from Reine of Glow, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.